Field Note 14 Cognitive Bias Book: Chapter 10

Anchoring Bias

The first number you encounter in any negotiation or estimation becomes a reference point your mind struggles to move far from, even when that number is arbitrary or irrelevant.

7 min read ·Harish Keswani ·

Anchoring bias is the tendency to rely disproportionately on the first number encountered in a decision or negotiation. All subsequent estimates are adjusted from that anchor, but adjustments are systematically insufficient. The anchor exerts influence even when it is known to be arbitrary. The antidote is to form an independent estimate before seeing any external number, and to go first in negotiations when you have done your research.

Where this came from

Amos Tversky and Daniel Kahneman documented anchoring in 1974 as part of their broader work on cognitive heuristics and biases. Their original experiment is one of the most striking in psychology. Participants watched a wheel of fortune spin to a number, either 10 or 65. They knew the spin was random. They were then asked: what percentage of African countries are members of the United Nations? Those who saw 65 guessed much higher than those who saw 10. An irrelevant, random number had measurably shifted their estimates.

Subsequent research confirmed the effect across domains where much higher stakes were involved. Strack and Mussweiler (1997) showed that anchoring affected judges' sentencing decisions: judges given a higher suggested sentence by prosecutors handed down longer sentences than judges given a lower suggestion, even when the judges believed they were reasoning independently. Northcraft and Neale (1987) showed that property agents' valuations were anchored to listing prices that were experimentally manipulated, and the agents, who were professionals, showed the same susceptibility as untrained participants.

The effect has been replicated consistently for more than 50 years across cultures, professions, and types of numerical judgement. Knowing about anchoring reduces its effect somewhat, but does not eliminate it. This is what makes it practically significant: awareness provides only partial protection.

How it works

The mechanism behind anchoring involves two processes working together. The first is that an initial number activates a selective search for information consistent with that number. If you hear that a house is worth Rs 2 crore, you start retrieving features that support that figure: the location, the renovation, the views. If you had heard Rs 1.2 crore, you would retrieve different features: the distance from the metro, the age of the building. The anchor changes which evidence you search for.

The second process is adjustment. Starting from the anchor, people adjust upward or downward based on other information. But adjustments stop as soon as the estimate enters what feels like a plausible range, not when they reach the objectively correct number. This means adjustments are nearly always insufficient. You land closer to the anchor than the facts warrant.

Anchoring is particularly powerful in three situations. First, when you are uncertain. Uncertainty makes any available reference point feel useful. Second, when the anchor comes from a credible source. A price stated by an expert feels more informative than a random spin of a wheel, even if neither is reliable. Third, when the negotiation is adversarial. In salary or commercial negotiations, anchors are often deliberately set by the other party, who understands their effect even if unconsciously.

The effect is not limited to numerical decisions. The first description you hear of a person, product, or situation creates an anchor for all subsequent evaluations. First impressions in hiring interviews, for example, are a form of anchoring: the initial impression set in the first few minutes influences the interpretation of everything that follows.

When to watch for it and when it matters most

Anchoring is most consequential in negotiation, financial valuation, project estimation, and performance appraisal. In salary negotiation, whoever names a number first sets the frame. In commercial negotiations, the opening offer is not a starting point for discussion; it is a deliberate anchor. In project budgeting, the first estimate produced, often in a preliminary scoping session, tends to survive into the final budget with insufficient adjustment for the risks uncovered in later planning.

Watch for anchoring when you are reviewing someone else's estimate before forming your own. Reading an analyst's report before making an investment decision, reviewing a supplier's quote before knowing the market rate, or seeing a consultant's proposed project budget before your team has formed an independent view are all contexts where anchoring can distort your judgement before you realise it is happening.

Bias to watch

Adjustment Insufficiency

Even when people know an anchor is arbitrary, they adjust away from it far less than is rational. In experiments where participants are told explicitly that an anchor was generated randomly, they still adjust insufficiently. Knowing about anchoring reduces the effect by a modest amount but does not override it. This means the standard advice to "consider whether you are being anchored" is not enough. The practical correction must be structural: form your own estimate first, before encountering any external number, so that your anchor is your own independent judgement rather than someone else's opening position.

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References & further reading

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